Privacy Policy
Effective Date: 27/01/2025
At UPDN, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use the Dereva app ("the Application").
1. Data We Collect
1.1 Personal Information
- Name, email address, and phone number during registration
- Location data (with your explicit consent)
1.2 Non-Personal Information
- Device information (e.g., model, operating system)
- Log data (e.g., IP address, timestamps)
1.3 Health Information
In the context of telemedicine, we may collect medical history, symptoms, and diagnosis data to facilitate consultations.
2. How We Use Your Data
- Facilitate telemedicine consultations
- Match drivers with relevant job opportunities
- Provide customer support and resolve technical issues
- Improve the functionality and performance of the Application
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with trusted third parties, such as payment processors and healthcare professionals, solely for the purpose of providing services.
3.2 Legal Compliance
We may disclose your information to authorities when required by law.
3.3 Data Anonymization
Non-personal data may be aggregated and shared for research or analytical purposes.
4. Data Security
We implement advanced security measures, including encryption and access controls, to protect your data. However, no system is entirely secure. You are encouraged to notify us immediately if you suspect unauthorized access to your account.
5. Data Retention
We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.
6. Your Rights
- Request access to your data
- Correct inaccuracies in your data
- Delete your data, subject to legal and contractual obligations
7. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences
- Analyze user behavior to improve the Application
You can manage cookie settings in your device.
8. International Data Transfers
If you are accessing the Application outside Uganda, please note that your data may be stored and processed in Uganda or other countries with different data protection laws.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Application constitutes acceptance of the updated policy.
10. Contact Us
Email: info@driversnetwork.org
Phone: +256414671011 | +256772022059
Address: Plot 1688, Block 220, Kaduyu Rd, Kampala